Digital government; local government; e-administration; benchmarking; public-sector digitalisation; municipal services

Digital government is now inseparable from the idea of a modern and efficient public administration. Although the conceptual framework of digital government is still a matter of debate, national and international programmes and action plans have identified the use of digital tools in almost all areas of public administration as a priority worldwide. In order to be able to analyse the impact of digital public administration tools on operational efficiency, it has become necessary to establish international comparative performance measurement frameworks (benchmarking reports). These measurement frameworks, which typically include rankings based on complex indicator systems, usually include scores that identify which countries have successfully met the expectations of the framework. These types of reports are therefore well suited to indirectly influence the digital government developments in each of the countries measured. Consequently, it is important to study the frameworks and monitor changes in measurement techniques. In this paper, I attempt to describe the changes in the most relevant macro-level analyses over the last five years, focusing mainly on local governments, which are less in the centre of interest.

MOLNÁR, PÉTER