Emerging Trends in International Consumer Protection...

Authors: Wanjiru, Ann Wanja
Title: Emerging Trends in International Consumer Protection: Sustainable Consumption Laws and ADR Mechanisms in the European Union
Abstract: The Sustainable Development Goals (SDGs) call for environmentally sustainable production and consumption in line with the green transition within the European Union (EU); however, the EU is yet to fully incorporate Alternative Dispute Resolution Mechanisms (ADR) in the resolution of environmental matters, let alone in providing redress for disgruntled consumers and traders. This paper attempts to analyse the effectiveness of the incorporation of ADR mechanisms in consumer protection disputes within the EU as an alternative to litigation, with a keen look at international emerging trends and international best practices.
Cite as: Wanjiru, A. W. (2026). Emerging Trends in International Consumer Protection: Sustainable Consumption Laws and ADR Mechanisms in the European Union. Studia Juridica et Politica Jaurinensia, 13(1), 69–80. https://doi.org/10.71100/STUDIA.2026.1.5
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